We could have stayed at the Fairmont at the waterfront for less money than we paid to stay at River Rock. We travel frequently and this is the first time I have posted a review ,but I wanted to make sure no one else had our experience. There is no one to help with luggage and nobody offers any help. There is no room service!! Most of the people that work in the building only speak little a English. There s one sit down restaurant, but it is old and smells. There is a small walk up restaurant in the casino, it’s the only place with tables and chairs. The casino is so small they only have a stand up bar. Are room looked like they didn’t clean after the last guests. The vents are covered with disgusting “stuff” so there is no ventilation. There is no exhaust fan in the ceiling of the bathroom. We we warned not to walk around outside at night. The building is located in a dingy part of Richmond and so far from downtown, so there is nothing to do. Hotels near Nicola Valley Institute of Technology.Hotels near The Art Institute of Vancouver.Hotels near Vancouver Community College.Hotels near Vancouver Career College - Burnaby, BC.Hotels near Emily Carr University of Art and Design.Hotels near CDI College of Business, Technology & Healthcare - Richmond Campus.Hotels near Yaletown–Roundhouse Station.Hotels near Ketcheson Neighbourhood Park.Hotels near Springloaded Fishing Charters.InterContinental (IHG) Hotels in Richmond.